Welcome to Kikaball, a football prediction platform owned and operated by Outtabox-Tech Concepts Limited ("Kikaball", "we", "our", or "us").
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use the Kikaball website, mobile applications, and related services (collectively, the "Platform").
Please read this Privacy Policy carefully. By creating an account, accessing, or using the Platform, you acknowledge the practices described here. If you do not agree with this Privacy Policy, you should not use the Platform.
Kikaball is a free-to-play football prediction game. Users predict real football matches, participate in leagues and other game modes, earn points and virtual rewards, use virtual Power Cards, create or join private leagues, and interact with other members of the community.
The Platform may include:
Kikaball currently does not offer real-money purchases, deposits, entry fees, wagers, cash withdrawals, or conversion of KikiCoins or other virtual game items into money.
We collect information necessary to create accounts, operate the game, maintain security, provide community features, and improve the Platform.
Depending on how you use Kikaball, you may provide:
We collect information about how you use Kikaball, including:
This information is used to operate the game, calculate scores, maintain rankings, detect abuse, and improve gameplay.
Kikaball may collect and process information about KikiCoins, Power Cards, badges, achievements, and other virtual game items.
Kikaball provides community features including chat, direct messaging, user profiles, and private leagues. Information processed through these features may include:
User Safety Tools:
When you access Kikaball, we or our service providers may collect technical information such as:
This information may be used for security, analytics, troubleshooting, notifications, and performance monitoring.
Our systems may record:
Kikaball may process an approximate location derived from your IP address. We may use this information for regional service operation, security, fraud prevention, and analytics.
Kikaball does not require or collect precise GPS location for the current Platform and does not share a user's precise physical location with other users.
Kikaball may use cookies, local storage, and similar technologies to keep users logged in, remember preferences, improve performance, detect suspicious activity, prevent fraudulent logins, measure Platform usage, and support the operation of the website.
Because Kikaball is a competitive community game, certain information may be visible to other users, depending on the relevant feature and your settings:
We do not publicly display passwords, email addresses, phone numbers, government identification, or private communications.
Depending on applicable law, Kikaball may process information on the following bases:
Kikaball does not sell, rent, or trade your personal information to advertisers or unrelated third parties.
Information may be shared with service providers where necessary to operate Kikaball, including:
Secure hosting and infrastructure providers may process information on our behalf to operate and maintain the Platform.
Kikaball may use Firebase services such as Firebase Cloud Messaging, Firebase Analytics, Firebase Crashlytics, Firebase Performance Monitoring, and supported authentication services. These services may process device information, identifiers, usage information, diagnostics, crash information, and other data necessary for the relevant service.
Google processes information according to its applicable privacy policies.
We may use email or communication providers to deliver account verification messages, password-reset messages, service notifications, and support communications. Information shared may include your email address and the content necessary to deliver the communication.
If you choose a supported social-login method, the relevant provider may share information such as your name, email address, provider user ID, or profile image as permitted by that provider and your account settings.
The current version of Kikaball does not offer cash withdrawal, wallet deposits, or real-money financial transactions. If future features introduce additional third-party services, this Privacy Policy will be updated where required before those services are introduced.
We may disclose information when reasonably necessary to comply with applicable law, lawful court orders, law enforcement requests, protect legal rights, prevent fraud or criminal activity, or protect the safety of users and others.
If Kikaball or Outtabox-Tech Concepts Limited is involved in a merger, acquisition, restructuring, investment, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.
We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
No electronic storage or transmission system can be guaranteed to be completely secure. Users should protect their account credentials and notify Kikaball if they suspect unauthorized access.
We retain personal information for as long as reasonably necessary to provide the Platform, maintain security, support gameplay, comply with legal obligations, resolve disputes, and enforce our policies.
When information is no longer required, we may delete, anonymise, or securely archive it as permitted or required by applicable law.
Kikaball operates primarily from Nigeria. Some service providers may process or store information outside Nigeria. Where applicable, we take reasonable steps to use appropriate safeguards for such transfers.
Subject to applicable law, you may have rights to:
We will respond to legitimate requests within applicable legal timeframes.
You may request deletion of your Kikaball account through the account settings where available or by using our account deletion page:
https://kikaball.com/delete-account
Account deletion may permanently remove or anonymise account information and game-related records associated with the account, including:
Certain information may be retained where required by law or reasonably necessary for security, fraud prevention, dispute resolution, legal claims, or enforcement of our Terms. Where retention is required, the information will be retained only for the applicable period.
Kikaball currently requires users to be 18 years or older to create an account and use the Platform.
This is an eligibility requirement for use of the service and does not itself describe or determine the content rating assigned to the game by a rating authority.
We do not knowingly permit users under 18 to create accounts. If we become aware that an account was created by an underage user, we may suspend or terminate the account and take reasonable steps to delete information collected from that user, subject to applicable law.
To preserve fair competition and Platform security, we may monitor for:
Users who violate our Terms may have their accounts restricted, suspended, or terminated.
Where permitted and, where required, with your permission, Kikaball may send:
You may opt out of promotional communications where applicable. Essential communications concerning account security, authentication, service operation, or important account notices may still be sent when necessary.
We may update this Privacy Policy to reflect changes in our services, features, legal requirements, security practices, or business operations. Material changes will be reflected in the "Last Updated" date and, where required by law, communicated through the Platform or by email.
If you have questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact us:
Outtabox-Tech Concepts Limited
Kikaball Support Team
Website: https://kikaball.com
Email: kikaball@outtaboxtech.com.ng
Support Centre: Available within the Kikaball application.
By creating an account, accessing the Platform, participating in predictions or competitions, earning or using virtual game items, or otherwise using Kikaball, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the Platform.